Get the answers to your questions on WhatsApp.
Did you know that feeling lonely or confused are the main reasons students contact the MGA Support Buddy? Even if they don’t actually say so. And that is just fine, because that is what the MGA Buddy is for.
There’s no judgement from us, because we know how many sacrifices graduate students make to study at Monash. We know how large Monash is, and how difficult it is to find just what you need. All of your questions, no matter how big or small, are most welcome!
So next time you’re not sure who to ask, contact the MGA Support Buddy on WhatsApp text messaging. Our advocates are kind and experienced and will endeavour to offer expert advice or point you towards the right services.
All conversations are confidential and you can remain anonymous if you like.
Text your question to:
0497 131 698 on WhatsApp
Monday to Friday, 9:00am to 5:00pm
What can I ask about?
You can chat to a Support Buddy about anything – large or small – that is affecting you and your graduate studies. Here are some examples:
- University systems and processes that might be confusing;
- How to deal with a heavy work load or uncooperative group mates;
- Adjusting to postgrad study or study in Australia
- Issues arising from homesickness, anxiety or stress
- Financial struggles;
- The difficulties of approaching supervisors and lecturers.
Useful to know:
- All conversations are confidential.
- Sarah and Ying are not employed by Monash University. They are both professional staff hired by the MGA to support the MGA advocacy team . They offer independent advice and support as outlined in the MGA advocacy charter.
- If you would like to remain anonymous during a chat, you may change your WhatsApp display name by going into the settings function.
- We are not able to provide legal or visa advice, nor are we a counselling service, but we can support and point you to other services that provide these services.
- We are not able to respond to messages received outside the time frame indicated above, but please come back to speak with us at the next opportunity or email firstname.lastname@example.org
- We are not normally able to take phone calls through this number. We encourage you to text your message via WhatsApp. If you need to speak with someone, contact our main offices.
- If you require urgent help outside these times, don’t delay – go straight to the relevant 24/7 support service, see Monash University’s contacts for emergency and after-hours mental health.