Yes. The MGA adheres to Victorian privacy principles which are embodied in the Monash University Policies and privacy laws.
Student case information is treated as confidential and will only be disclosed to third parties at the student’s request or with the student’s consent. In the event that the Advocate or case worker hold a reasonable apprehension that the student is at serious risk of harming him/herself or a danger to others, then the matter will be disclosed to the relevant authority without any prior warning to the student.
Anonymous examples of student issues may be used by MGA for training or lobbying purposes. If the Advocate is unavailable and a student needs to see another case worker, then this case worker will have access to the Advocate’s file. The file will include a brief summary of the student’s matter and any advice given. The file may also include medical reports.
An individual student may request to see the notes on their case or obtain a copy of their file.
For further details, please refer to the MGA Privacy Regulations and Information Handling Procedure.