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Case study: HELP loan limits

Worried about exceeding your HELP loan limit? Read Alex's story to learn more about your options and strategies for managing your HELP loan.

Published Date 22/09/2026

Alex is a Juris Doctor (JD) student at Monash approaching the end of her degree. Like many domestic students and certain visa holders, she sought out a government HELP loan to cover her tuition fees so she could work part-time in order to focus on her studies. And like so many other graduate students with HELP loans, she had accrued a lot of debt without even realising.

Unfortunately, Alex had to find this out the hard way. When she received a notification that she was nearing the government's maximum amount of outstanding HELP debt permitted per student, she was shocked and worried. The notice advised that if she did reach the impending limit, she would be required to pay any remaining tuition fees associated with her degree up front. 

Alex had several units left to complete in order to graduate, and the cost of those tuition fees would put her in a position where she would definitely exceed the HELP limit. Without the income or savings to be able to make those payments up front, she scanned the University's website for any financial offerings to help her get through her JD in the meantime. However, the only payment plan available via Monash's standard fee assistance was restricted to only two instalments, which she would also struggle to pay on time.

What did Alex do next?

At a loss for what to do, Alex told her friend about her situation and her friend directed her to the MGA advocacy service. So, she reached out and met with an advocate for a free conversation about what her options may be.

Firstly, the advocate guided Alex through the University's fee payment process point-by-point, explaining that there are alternatives to the standard two-instalment plan which Alex had assumed was her only option. The advocate suggested that she enquire into whether she may be eligible for a tailor-made payment plan based on her individual circumstances, as exceptions can be made for reasons of extreme financial difficulties. The advocate explained that since the outcome of this option is determined by Monash's student finance team on a case-by-case basis, she had nothing to lose by enquiring and applying for a payment plan that she could realistically meet, and so Alex did.

So, what was the outcome for Alex?

To her relief, Alex was granted a personalised payment arrangement which she could actually manage financially and complete her JD at the same time. Though she still regretted not monitoring her HELP debt sooner, she was able to find a solution that worked with the help of the MGA advocacy service.

What can graduate students do to manage their HELP loans?

The MGA has a guide to HELP loan limit planning with general advice on monitoring and managing student loans early and regularly with links to all the relevant and most up to date resources. Remember – the most important thing to do is to keep on top of it! And if you ever find yourself in a bind as Alex did, our MGA advocates are here to help you.


If you're a graduate student with questions about your HELP loans, you can always email us at mga-advocacy@monash.edu. Our advocacy service is free and independent from the University.

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